CASHLESSFrequently Asked Questions
No, there are no refunds for either option.
Gift card option – The value that remains on the gift card can be used at our farm on future dates. The gift cards can be used during any of the seasons we are open as well, such as our strawberry season in June, or the next fall season too!
Gift card option – There are no set incremental values, but our team members will not be able to give change back or break large bills. Any amount to the penny can be transferred onto the card with a $5 minimum. What you have in cash will be exactly transferred to the gift card.
Yes, the minimum pound requirement is 5lbs of strawberries. We will have a weight scale available in the field for you to check the weight of your berries. If you come back with less than 5lbs of berries you will be charged for the 5lbs minimum regardless. A picking container is sharable up to 5 guests when going out to pick in our fields, with groups of 6 or more people requiring more than 1 picking box. There is no limit to how many picking containers your group can take out to the patch, however, each container taken out to the patch requires the 5lbs minimum. No combining of containers is permitted.
Sugar snap peas, garden peas, and snow peas are usually available within a week after strawberries are ready. (Please join our email list to know exactly when we start having peas available) No, you can not pick your own peas.
We allow only reusable water bottles or canisters to be taken into the fields. Food items, drinks/sodas, or any items that turn into “trash” in the fields are not allowed. We also do not allow large food carry ins at the farm.
Yes, although it is rare, we may close down due to berries ripening. In the event we are picked out of ripe berries we will close for a day or so until more ripen up. As always please call our hotline (262) 628-3866 to check berry status before coming to pick.
No. Everyone must take a wagon ride to and from the fields. With several tractors driving around constantly, it becomes dangerous to walk on the roads to or from the fields. Please wait for the next tractor and wagon to give you a ride.
No. We do not allow strollers into the strawberry patch. Our strawberry rows are narrow and a stroller will squish berries. Also, strollers do not fit well anywhere on our hayride wagons. We do have spots in our u-pick barn where you can park your stroller before riding to the fields.
No, we provide all you need for picking supplies.
Yes, there are times when the fields are muddy and wet due to the weather or our irrigation system. We recommend wear boots or old shoes when coming to pick. Also dress accordingly for the weather conditions.
Yes. *We require at least 1 adult per 3 children while in the patch.* We just ask that parents keep a close eye on their children. Especially since strawberries are so easy to step on and squish. Please do your best to keep the young ones in your own straw isle. Some rules to remember – There is no running in the patch, jumping over strawberry rows, or throwing strawberries.
No, we do not offer school tours during our strawberry season. Just as we do not offer school tours, we do not allow groups of small children into the strawberry patch. The strawberry patch is simply not accommodating for groups of young children since the walk ways are narrow and strawberries can be easily squished. Reducing the chances of squished berries helps us ensure the best quality fruit for our guests. That doesn’t mean young children can’t come pick, we just ask not in groups. Young children are welcome to come pick with their parents or guardian. We require one parent or guardian to every 2-3 young children.
You are allowed only one or two samples to taste. You are not allowed to eat as many as you’d like. If you are eating as many as you’d like you will be asked to leave, as this is the product we sell, which makes it no different than if you were trying to eat all you’d like at a grocery store.
Basse’s is now a cashless operation during all seasons. We accept all major credit, debit, and mobile payments.
Please see our Cashless page for more info.
For the best experience, we recommend bringing credit, debit, or mobile payment types.
It all depends on the weather. Typically strawberry season starts in Mid June and ends around July 4th. To be notified of the seasons start, end, and to receive possible special promotions/discounts please join our email list. (click here to be taken to our signup page)
No, all pumpkin sales are final.
Yes! If you are looking for a more relaxed/less busy day to come enjoy the farm then weekdays are a perfect option! All activities are open on weekdays except for the two train rides, walk throughs, bouncy houses(jumping pillows will be open), and performances/shows/candy cannon. (See our pumpkinfest page for more info). Weekday hours for PumpkinFest are 1:30pm – 5:30pm.
Online tickets will be emailed to you and you have three options once arriving at our ticket booth:
A. Present a printed copy of the ticket
B. Show it on your phone
C. Just give your name at our ticket booth & we can look up your purchase
Yes, the entire farm is cashless during all seasons. The only exception will be certain third-party food vendors within our Pumpkin Fest grounds.
Saturdays and Sundays are our busiest days, with the two middle weekends in October being the most busy. Our slowest times are early in our season during September, and late in October. Coming during the weekdays is a good choice as it is much less crowded and cheaper. (see our pricing page for more info on weekday prices and activities).
We do not allow alcohol to be brought in. Strollers, backpacks, and handbags are subject to check/search.
Extreme, unforeseen weather can force us to close at any time and an announcement regarding any weather closure will be posted on our news outlets and posted here online.
There are porta potties on site with hand washing stations and baby changing stations. We also have a few wheel chair accessible porta potties.
The majority of Basse’s is on unpaved farm ground, but we do our very best to make our event as accessible to all our guests as possible. Wheel chairs and strollers can be brought on premises, but the ground (like any farm) can be bumpy in spots. The remainder of the event is spread out over grass, and dirt and gravel that could be somewhat difficult to push through in some areas.
Yes, just make sure to get your hand stamp and keep your wristband on! That wristband and hand stamp is good for re-entry that day only.
Ages 1 (0-23months are free attendees) can participate in everything that we deem is safe for them to enjoy. We take safety very serious, and some of our activities are just not safe for the little ones. Some activities that are not suitable for 1 year olds – Jumping pillows, giant slides, bouncy houses, ropes course, zip lines, bull riders, peddle carts, rat racers, corn crib caverns. Any activities not previously listed are appropriate for 1 year olds to enjoy with their adult!
Ages 1 (0-23 months) are free. The cutoff point is the age of 2, meaning anyone age 2 and over must pay admission.
One of the great things about Basse’s PumpkinFest is the fact that it offers something that everyone, of all ages, can enjoy. From babies, all the way up to grandma and grandpa, our goal is to make sure everyone in your group leaves with memories to cherish. Thus, yes, all ages 2+ do pay admission.
Yes, all children under the age of 15 must be accompanied by a paying parent/adult. Children under the age of 15 will not be allowed to enter PumpkinFest without an adult/parent.
No, any pumpkins you’d like to take home, either from the pumpkin patch or off our lawn, are an extra charge. The free pumpkin with admission promotion of previous years has come to an end. A hayride to the pumpkin patch is included with admission, and any pumpkins you decide to bring back from the field will be an extra charge.
No, there are no refunds or rainchecks. Poor weather conditions are out of our control, please check the weather forecasts before coming. However, we will do our very best to keep open during rain/muddy conditions, as long as conditions are safe to do so!
In an attempt to encourage folks to visit during less busy times, our historically slower weekends in September are now cheaper than our typically busy weekends in October. Come during September to avoid crowds, save money, and enjoy a whole ton of fun!
Basse’s is now a cashless operation during the fall season. We accept all major credit, debit, and mobile payments.
Please see our Cashless page for more info.
For the best experience, we recommend bringing credit, debit, or mobile payment types.
We accept all major types of card payments that our POS system Square accepts. We also accept all digital, contactless payments that Square accepts, such as Apple Pay etc.
No activities in our Pumpkin Fest grounds will be open during the Apple & Sunflower event. You will have to visit us during our Pumpkin Fest for those exciting activities!
We will stay open if it is a light rain. We will close down if there is lightening, or if the rain is heavy and excessive. Please call our hotline (262) 628-3866 to make sure we are open before coming.
The paid experience to our Apple orchard does NOT include picking your own sunflowers to take home.
The only way you can pick sunflowers to take home is by purchasing our sunflower bucket. We will then provide you with shears to cut your own sunflowers. The bucket can hold 20-40 sunflowers and or zinnias, which makes for a breathtaking bouquet!!
No that is dangerous! Please ask one of our apple attendees, and they will provide you with a special apple picking tool (not a ladder) to help reach those high up ones!
The sunflower maze trail is essentially a farm field, so proceed at your own risk, as their will be uneven surfaces. With changing weather conditions, the trail can become muddy. The apple orchard on the other hand is all grassed. We recommend checking the weather before coming, and please wear the appropriate footwear!
At this time we do not have any private photography sessions. Photographers are welcome to come during our public hours of operations. Everyone attending would just have to pay for the Apple Experience.
No smoking or e-cigs are allowed. There is a lot of straw, cornstalks, and other very flammable decorations all over the farm. Again, we want to keep an enjoyable and safe experience for all our guests!
Though we are big animal lovers, pets are not allowed inside our event, with the exception of service dogs.
We only allow service dogs to assist guests with disabilities. The dog must be a “service” dog trained to perform a specific function as defined by the ADA. Only service dogs trained to assist people with disabilities. No other animals shall be allowed to enter.
Service dogs that are growling, barking, clawing, biting, exhibiting aggressive behavior, or clearly not under the control of their handlers may not be allowed on the premises.
No more than one sample apple per person during your Apple experience visit.
Yes. However, for reasons listed on our cashless page, we recommend against it.
If you come with cash and not with credit, debit, or mobile, there is one option available.
1. A cash-to-gift card option is available at any of our registers. Guests will be able to transfer that cash onto a Basse gift card. The gift card can then be used throughout the farm for purchases (excluding certain third-party food vendors. No refunds or cashback on giftcards).
There were several factors that went into the decision to transition to card and mobile payment only transactions.
- Faster.
Eliminating the need to make change allows for quicker transaction times and lower wait times, making the guest experience even better! - Efficiency.
The cashless model allows us to operate more efficiently and effectively, giving our team members the opportunity to focus more on you, our guest. - Safer.
Keeping guests and team members safe is number one priority for us on the farm. Cashless models have proven to be a safer model to implement across the retail and hospitality industries.
No, at this time we are not offering online tickets. Tickets can only be purchased at the Apple & Sunflower entrance.
With each paid Apple experience, a 1/4 peck for picking apples is included. This will hold around 3-4lbs, depending on apple size and varieties.
