FAQ2024-06-27T10:30:47-05:00

Frequently Asked Questions

Is there a minimum pound requirement of strawberries I have to pick when I am in the strawberry patch? How can I tell how many pounds I have in my tray?2024-05-16T20:40:34-05:00

Yes, the minimum pound requirement is 5lbs of strawberries. We will have a weight scale available in the field for you to check the weight of your berries. If you come back with less than 5lbs of berries you will be charged for the 5lbs minimum regardless. A picking container is sharable up to 5 guests when going out to pick in our fields, with groups of 6 or more people requiring more than 1 picking box. There is no limit to how many picking containers your group can take out to the patch, however, each container taken out to the patch requires the 5lbs minimum. No combining of containers is permitted.

When do you have fresh peas? Can we pick our own peas?2024-03-28T12:33:10-05:00

Sugar snap peas, garden peas, and snow peas are usually available within a week after strawberries are ready. (Please join our email list to know exactly when we start having peas available) No, you can not pick your own peas.

Can I bring food or beverages out into the fields?2024-03-28T12:32:23-05:00

We allow only reusable water bottles or canisters to be taken into the fields. Food items, drinks/sodas, or any items that turn into “trash” in the fields are not allowed. We also do not allow large food carry ins at the farm.

Do you ever have to close down because you’ve run out of strawberries?2024-03-28T12:31:43-05:00

Yes, although it is rare, we may close down due to berries ripening. In the event we are picked out of ripe berries we will close for a day or so until more ripen up. As always please call our hotline (262) 628-3866 to check berry status before coming to pick.

If I don’t want to pick my own strawberries can I buy pre-picked ones?2024-03-28T12:31:07-05:00

Yes. We will be selling pre-picked strawberries daily at our main store from 9am-5pm and 9am-7pm on Wednesday. (while supplies last. – Come early in the day to ensure good berry selection)

Can I walk to the strawberry fields? Can I walk back from the strawberry fields to the u-pick barn?2024-03-28T12:30:22-05:00

No. Everyone must take a wagon ride to and from the fields. With several tractors driving around constantly, it becomes dangerous to walk on the roads to or from the fields. Please wait for the next tractor and wagon to give you a ride.

Can I bring my stroller out to the strawberry patch?2024-03-28T12:29:36-05:00

No. We do not allow strollers into the strawberry patch. Our strawberry rows are narrow and a stroller will squish berries. Also, strollers do not fit well anywhere on our hayride wagons. We do have spots in our u-pick barn where you can park your stroller before riding to the fields.

Do I need to bring my own picking containers?2024-03-28T12:29:04-05:00

No, we provide all you need for picking supplies.

Is it muddy in the fields? What should I wear when picking?2024-03-28T12:27:42-05:00

Yes, there are times when the fields are muddy and wet due to the weather or our irrigation system. We recommend wear boots or old shoes when coming to pick. Also dress accordingly for the weather conditions.

Are young children welcome to come picking in the strawberry patch?2024-03-28T12:26:50-05:00

Yes. *We require at least 1 adult per 3 children while in the patch.* We just ask that parents keep a close eye on their children. Especially since strawberries are so easy to step on and squish. Please do your best to keep the young ones in your own straw isle. Some rules to remember – There is no running in the patch, jumping over strawberry rows, or throwing strawberries.

Are school tours available during strawberry season? Can large groups of small children come pick strawberries?2024-03-28T12:26:16-05:00

No, we do not offer school tours during our strawberry season. Just as we do not offer school tours, we do not allow groups of small children into the strawberry patch. The strawberry patch is simply not accommodating for groups of young children since the walk ways are narrow and strawberries can be easily squished. Reducing the chances of squished berries helps us ensure the best quality fruit for our guests. That doesn’t mean young children can’t come pick, we just ask not in groups. Young children are welcome to come pick with their parents or guardian. We require one parent or guardian to every 2-3 young children.

Am I allowed to eat the strawberries while in the field?2024-03-28T12:25:52-05:00

You are allowed only one or two samples to taste. You are not allowed to eat as many as you’d like. If you are eating as many as you’d like you will be asked to leave, as this is the product we sell, which makes it no different than if you were trying to eat all you’d like at a grocery store.

What forms of payment are accepted at strawberry season?2024-03-28T12:24:11-05:00

Basse’s is now a cashless operation during all seasons. We accept all major credit, debit, and mobile payments.

Please see our Cashless page for more info.

For the best experience, we recommend bringing credit, debit, or mobile payment types.

When does strawberry season start? How can I be notified when picking has started/ended?2024-03-28T12:22:58-05:00

It all depends on the weather. Typically strawberry season starts in Mid June and ends around July 4th. To be notified of the seasons start, end, and to receive possible special promotions/discounts please join our email list. (click here to be taken to our signup page)

Lost and Found2024-03-28T12:34:21-05:00

If you have lost an item at our farm please call our main store or contact us via email to see if we have found the lost item. We keep all lost items until the end of our season, and whatever is not claimed by then is donated.

Is the entire farm cashless during all seasons?2024-03-28T12:36:34-05:00

Yes, the entire farm is cashless during all seasons. The only exception will be certain third-party food vendors within our Pumpkin Fest grounds.

Do you have restrooms?2024-03-28T12:33:45-05:00

There are porta potties on site with hand washing stations and baby changing stations. We also have a few wheel chair accessible porta potties.

Do you close down during rain?2024-03-28T12:28:24-05:00

We will stay open if it is a light rain. We will close down if there is lightening, or if the rain is heavy and excessive. Please call our hotline (262) 628-3866 to make sure we are open before coming.

Are pets allowed?2024-03-28T12:35:02-05:00

Though we are big animal lovers, pets are not allowed inside our event, with the exception of service dogs.

We only allow service dogs to assist guests with disabilities. The dog must be a “service” dog trained to perform a specific function as defined by the ADA.  Only service dogs trained to assist people with disabilities. No other animals shall be allowed to enter.

Service dogs that are growling, barking, clawing, biting, exhibiting aggressive behavior, or clearly not under the control of their handlers may not be allowed on the premises.

If I come to the farm with cash can I still make purchases?2024-03-28T12:37:17-05:00

Yes. However, for reasons listed on our cashless page, we recommend against it.
If you come with cash and not with credit, debit, or mobile, there is one option available.
1. A cash-to-gift card option is available at any of our registers. Guests will be able to transfer that cash onto a Basse gift card. The gift card can then be used throughout the farm for purchases (excluding certain third-party food vendors. No refunds or cashback on giftcards).

Why did you decide to go cashless?2024-03-28T12:36:15-05:00

There were several factors that went into the decision to transition to card and mobile payment only transactions.

  • Faster.
    Eliminating the need to make change allows for quicker transaction times and lower wait times, making the guest experience even better!
  • Efficiency.
    The cashless model allows us to operate more efficiently and effectively, giving our team members the opportunity to focus more on you, our guest.
  • Safer.
    Keeping guests and team members safe is number one priority for us on the farm. Cashless models have proven to be a safer model to implement across the retail and hospitality industries.
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