FAQ

Frequently Asked Questions


PumpkinFest FAQ

  • Are there refunds in the event of rain?
    • No, there are no refunds or rainchecks. Poor weather conditions are out of our control, please check the weather forecasts before coming. However, we will do our very best to keep open during rain/muddy conditions, as long as conditions are safe to do so!
  • Is there an age requirement?
    • Yes, all children under the age of 15 must be accompanied by a parent/adult. Children under the age of 15 will not be allowed to enter PumpkinFest without an adult/parent.
  • What age is Basse’s PumpkinFest most appropriate for? Do parents/adults have to pay admission?
    • One of the great things about Basse’s PumpkinFest is the fact that it offers something that everyone, of all ages, can enjoy. From babies, all the way up to grandma and grandpa, our goal is to make sure everyone in your group leaves with memories to cherish. Thus, yes, all ages 2+ do pay admission.
  • Can I bring in my own food?
    • No, we do not allow any carry in food items into PumpkinFest.
  • How do I get my one free pumpkin thats included with admission?
    • Your own free pumpkin is waiting for you in our pumpkin patch! Everyone will get a wagon ride to our patch to pick their own free pumpkin, which is the only way to receive the free pumpkin. Pumpkins on our lawn or in bins at the front are for sale, and are not free pumpkins included with admission.
  • What is the age cutoff  for free admission? 
    • Ages under 2 (0-23 months) are free. The cutoff point is the age of 2, meaning anyone age 2 and over must pay admission.
  • What activities can free attendees (ages under 2: 0-23months) participate in? Do they get a free pumpkin?
    • Ages under 2 (free attendees) can participate in everything that we deem is safe for them to enjoy. We take safety very serious, and some of our activities are just not safe for the little ones. Some activities that are not suitable for under 2 year olds – Jumping pillows, giant slides, bouncy houses, ropes course, peddle carts, rat racers, corn crib caverns. Any activities not previously listed are appropriate for under 2 year olds to enjoy with their adult! One free pumpkin per paid admission, thus under 2 (free attendees) do not receive a pumpkin but are welcome to enjoy the wagon ride to the pumpkin patch!
  • Will a free pumpkin always be offered with admission?
    • The free pumpkin is a promotional/limited time offer and is subject to change or substitutions. In the event of a total pumpkin loss, due to a possible catastrophic weather event, a free pumpkin may not be offered, or a substitute promotion/item will be offered in its place.
  • Can I leave the gates and come back in? 
    • Yes, just make sure to get your hand stamp and keep your wristband on! That wristband and hand stamp is good for re-entry that day only.
  • Is Basse’s PumpkinFest wheel chair accessible? 
    • The majority of Basse’s is on unpaved farm ground, but we do our very best to make our event as accessible to all our guests as possible. Wheel chairs and strollers can be brought on premises, but the ground (like any farm) can be bumpy in spots. The remainder of the event is spread out over grass, and dirt and gravel that could be somewhat difficult to push through in some areas.
  • Do you have restrooms?
    • There are porta potties on site with hand washing stations and baby changing stations.
  • What forms of payment do you accept?
    • Basse’s accepts cash and credit card at our admission windows and at nearly all food areas.
  • Are pets allowed?
    • Though we are big animal lovers, pets are not allowed inside our event, with the exception of service dogs. In these cases, we ask that your dog be kept on a leash and that you please clean up after any messes.
  • Do you ever close due to poor weather?
    • Extreme, unforeseen weather can force us to close at any time and an announcement regarding any weather closure will be posted on our news outlets and posted here online.
  • Can I bring in alcohol?
    • We do not allow alcohol to be brought in.
  • Can I smoke on the farm?
    • No smoking or e-cigs are allowed. There is a lot of straw, cornstalks, and other very flammable decorations all over the farm. Again, we want to keep an enjoyable and safe experience for all our guests!
  • What are your busiest and slowest times to visit?
    • Saturdays and Sundays are our busiest days, with the two middle weekends in October being the most busy. Our slowest times are early in our season during September, and late in October. Coming during the weekdays is also a good choice as it is slower and cheaper, plus you still get a free pumpkin (see our pumpkinfest page for more info on weekday prices and activities).
  • If I buy my tickets online, do I print them out?
    • Online tickets will be emailed to you and you have three options once arriving at our ticket booth:A. Present a printed copy of the ticket
      B. Show it on your phone
      C. Just give your name at our ticket booth & we can look up your purchase
  • Can I buy pre-season tickets, and where?
    • Yes, discounted pre-season tickets will be available before each season online only. Pre-season tickets are not available at our main store before our season starts.
  • Is there PumpkinFest on the Weekdays and what activities are open? What are the Weekday hours?
    • Yes! If you are looking for a more relaxed/less busy day to come enjoy the farm then weekdays are a perfect option! All activities are open on weekdays except for the two train rides, walk throughs, bouncy houses(jumping pillows will be open), and performances/shows/candy cannon. (See our pumpkinfest page for more info). Weekday hours for PumpkinFest are 1:30pm – 5:30pm.